Assists in managing the housekeeping department of the entire resort to ensure clean, orderly, and attractive conditions of the hotel in a timely and efficient manor.
Thank you for your interest in employment with SeaVenture Beach Hotel and Restaurant. We are a full service hotel located directly on the beach in beautiful, iconic Pismo Beach, CA. We are looking for an assistant manager who can contribute their hard work and supervisory skills to our Housekeeping Team. Ideal applicant has customer service experience, supervisory experience, is reliable, trustworthy and pays attention to the details. All applicants must be available to work weekends and holidays.
Please upload or drop off resume, cover letter, and completed application.
Applications can be found in SeaVenture Employment or picked up from our Front Desk.
Position Summary: Assists in managing the housekeeping department of the entire hotel to ensure clean, orderly, and attractive conditions of the hotel.
Duties and Responsibilities:
The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
• Assists housekeeping manager on conducting employee evaluations as per Sea Venture's policies
• Assists the Executive Housekeeper with Safety Trainings and General Staff Meetings
• Monitors all housekeeping associates ensuring they are following safe work practices, OSHA standards, and standard operating procedures, instructs each associate on proper key control
• Ensures adherence to company quality standards by inspecting rooms, including deep cleans and preventative maintenance programs
• Supervises the Housekeeping Department and distributes assignments accordingly. Ensures that all employees are on task. Checks occupancy and makes adjustments to schedules as needed
• Works with the maintenance department to request and record repairs. Communicates with front desk on status of rooms and special requests
• Follows up with all vacant or occupied rooms to ensure completion each day by 4:00 pm.
• Inspects the housekeeping staff and room inspectors periodically to determine if they are meeting standards of quantity and quality of work, checking places likely to be overlooked
• Completes monthly inventory for all linen, reports deficiencies to the Executive Housekeeper to plan for purchases
• Assists the Executive Housekeeper as needed on special departmental projects
• Attends Department Manager meetings in the Housekeeping Manager's absence
• Performs other duties as assigned by manager
• Helps uphold WorldMark Standards
• Cleans rooms when needed
Competency and Qualifications:
To perform this job successfully, incumbent must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
• Problem Solving - Identifies and resolves problems in a timely manner
• Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance
• Team Work - Contributes to building a positive team spirit
• Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment
• Organizational Support - Follows policies and procedures
• Adaptability - Able to deal with frequent change, delays or unexpected events
• Attendance/Punctuality - Is consistently at work and on time
• Dependability - Follows instructions, responds to management direction; Completes tasks on time or notifies appropriate person with an alternate plan
• Initiative - Asks for and offers help when needed
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently
• Professionalism - Treats others with respect and consideration regardless of their status or position
• Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality
• Quantity - Meets productivity standards; Completes work in timely manner
• Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly
• Prior housekeeping experience preferred
• Able to work holidays, weekends and evenings
• Able to speak, read, write and understand the primary language(s) used in the workplace.
• Bilingual in English and Spanish is a plus
• Basic typing skills and ability to operate standard office equipment including: copier, fax, telephone, calculator, etc.
• Proficiency with Microsoft Word, Excel, PMS (Autoclerk)
Thank you for your interest in employment at SeaVenture. We look forward to hearing from you.
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