Employment

Thank you for your interest in employment with the SeaVenture Beach Hotel and Restaurant. Our hotel rooms have their own hot tub on the balcony. Your primary duty is to empty, clean, sanitize and refill the tubs for guests and clean the outside area of the hotel room. You will also be responsible for cleaning public areas of the SeaVenture. Desired applicant will have reliable transportation and report to work on time, will be able to hustle to meet check-in deadlines on busy days and be able to redirect focus on slower days to deep clean public areas. Weekend and Holiday availability is required.

DUTIES AND RESPONSIBILITIES:

• Enters and prepares the room for cleaning the spa.
• Maintains own cleaning supplies, uses chemicals correctly
• Removes any debris from the tub and patio areas
• Cleans all patio chairs, tables, and sliding doors leading to the patio.
• Sweeps front entrances, walk ways, hallways, staircases, and removes spider webs and cleans patio lights.
• Attends staff meetings.
• Reports any maintenance problems as they occur to the maintenance department and the department head or manager on duty.
• Reports any unusual occurrences or requests to the department head or manager on duty.
• Understands that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.
• Assists in other areas of the department as needed.

COMPETENCY: To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving - Identifies and resolves problems in a timely manner;
• Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance;
• Team Work - Contributes to building a positive team spirit.
• Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.
• Organizational Support - Follows policies and procedures including but not limited to, dress code policies
• Adaptability - Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time.
• Dependability - Follows instructions, responds to management direction; Completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative - Asks for and offers help when needed.
• Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently.
• Professionalism - Treats others with respect and consideration regardless of their status or position.
• Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity - Meets productivity standards; Completes work in timely manner.
• Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials prop

Experience: Previous housekeeping-related experience desired.

Physical: Requires grasping, writing, standing, sitting, climbing stairs, walking, repetitive motions, hearing, visual acuity, and may occasionally have to lift up to 40 pounds.

DEBERES Y RESPONSABILIDADES:
• Entra y prepara la habitacion y el spa para limpiar.
• Mantiene articulos de limpieza propios, utiliza los quimicos correctamente.
• Elimina los residuos de la tina y el area del patio.
• Limpia todas las sillas del patio, mesas, puertas corredizas que dan al patio.
• Barre las entradas principales, pasillos, escaleras, elimina las telaranas y limpia las luces del patio.
• Asiste a reuniones del personal.
• Informa cualquier problema de mantenimiento cuando este ocurre al departamento de mantenimiento o al encargado en turno.
• Informa de cualquier acontecimiento inusual , o requerimiento al encargado en turno.
• Ayuda en otras areas del departamento segun sea nesesario.
• Comprende que aveces por las nesesidades del negocio tenemos que asignar tareas adicionales establecidas por el gerente en
cualquier momento.

EXPERIENCIA: Experiencia relacionada con el servicio de limpieza es deseado.
REQUERIMIENTOS FISICOS: Se requiere usar fuerza, escribir, estar parado, sentado, subir escaleras, caminar, movimientos repetitivos, la audicion, y agudeza visual, en ocasiones es nesesario levantar hasta 40 libras.

DUTIES AND RESPONSIBILITIES:

• Enters and prepares the room for cleaning.
• Cleans rooms in accordance to specific company minutes per room standard
• Cleans guest rooms, including guest bathrooms and kitchen area if applicable, according to company and franchise standards including, but not limited to: making beds; emptying wastebaskets; hanging shower curtains; sweeping, scrubbing, and clean floors; and dusting furniture
• Replenishes supplies such as drinking glasses, writing and guest directories, bathroom supplies, and linen.
• Deep cleans areas as directed by supervisor including, but not limited to: washing walls, windows, door panels, and sills
• Uses all chemicals in an appropriate manner.
• Turns in all lost and found items as needed
• Cleans the closet.
• Vacuums the carpet.
• Checks and secures the room.
• Attends staff meetings.
• Reports any maintenance problems as they occur to the maintenance department and the department head or manager on duty.
• Reports any unusual occurrences or requests to the department head or manager on duty.
• Understands that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.
• Understands that business demands sometimes make it necessary to have employees take on additional duties and responsibilities set forth by management at any time.

COMPETENCY:

To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving - Identifies and resolves problems in a timely manner;
• Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance;
• Team Work - Contributes to building a positive team spirit.
• Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.
• Organizational Support - Follows policies and procedures including but not limited to, dress code policies
• Adaptability - Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time.
• Dependability - Follows instructions, responds to management direction; Completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative - Asks for and offers help when needed.
• Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently.
• Professionalism - Treats others with respect and consideration regardless of their status or position.
• Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity - Meets productivity standards; Completes work in timely manner.
• Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.

ACCOUNTABLE TO:  Management

KNOWLEDGE: You will be expected to learn during the training process

• Thoroughly understand and perform all duties assigned to you by your management team
• Thoroughly understand and operate all equipment needed for bussing/dishwashing

JOB RESPONSIBILITIES AND DUTIES BUT NOT LIMITED TO:

• Dishwashing - operate dish machine, clean all dishware and silverware, routine maintenance of floors and waste receptacles
• Take out the trash, make sure the floors are clean, wipe down and re-stock the hand sink supplies when needed. (soap and hand towels)
• Remove plates, glassware, linens, and make sure to restock the bar
• Checking proper wash and rinse temperatures
• Proper use of company equipment to avoid loss (dish breakage, silverware in garbage, any other improper use that may cause loss.)
• Maintain a working pace determined by the amount of business
• Products and materials - must maintain the correct level of par stocks, handling, and storage of all dishwashing materials
• Closing: All trash is taken out, sinks are emptied, cleaned and wiped down and the linens are removed

UNIFORM CODE

• Hat or hairnet must be worn at all times according to state sanitation laws
• Uniform shirt and pants
• NONSLIP Black or brown shoes
• Apron
• You present yourself in a neat, clean, professional manner (clean uniform each shift, clean well-trimmed nails, good personal hygiene, no gum chewing while on duty, etc.)

POSITION TITLE:        Maintenance Person

REPORTS TO:                Chief Engineer

POSITION SUMMARY:  Performs routine duties in the maintenance and upkeep of guestrooms and spas under supervision of the Chief Engineer.

DUTIES AND RESPONSIBILITIES:

• Electrical projects and repairs
• Daily cleaning of the pool and spa and general maintenance issues
• Trash pick up
• Minor guest room repair
• Inspect hotel grounds daily for cleanliness issues
• Must know how to sweat copper and complete plumbing projects
• Painting
• Carpet and vinyl cleaning
• General repairs to hotel equipment
• Basic carpentry
• Must know how to do drywall repair and texturing
• Keep hotel guest rooms and equipment in best possible condition
• Performs all assigned side work duties regularly, promptly and correctly
• Complies fully and consistently with all the hotel conditions of employment, safety practices, and standards of uniform, grooming, and personal hygiene
• Complies promptly with special requests of management
• Knows layout of hotel grounds and all equipment and supplies
• Reports any problems to supervisor
• Communicates pleasantly and courteously with guests, management, and co-workers
• Attends and reports on time for all meetings and training sessions scheduled by management
• Works cooperatively with others in a team effort
• May perform other work related duties as requested by manager
• Fill in as needed in different departments (spa, housekeeping, time shares)
• Event set up and take down and special scheduling for event days
• Evening availability as necessary
• Must be able to work weekends and holidays

COMPETENCY:

To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving - Identifies and resolves problems in a timely manner
• Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance
• Team Work - Contributes to building a positive team spirit
• Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment
• Organizational Support - Follows policies and procedures including but not limited to, dress code policies
• Adaptability - Able to deal with frequent change, delays, or unexpected events
• Attendance/Punctuality - Is consistently at work and on time
• Dependability - Follows instructions, responds to management direction; Completes tasks on time or notifies appropriate person with an alternate plan
• Initiative - Asks for and offers help when needed
• Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently
• Professionalism - Treats others with respect and consideration regardless of their status or position
• Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality
• Quantity - Meets productivity standards; Completes work in timely manner
• Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly